Landis Attendant Pro PRD
PURPOSE:
To identify product details and outline the internal process for this product.
PRODUCT DESCRIPTION:
New Attendant console for Skype for Business users.
PRODUCT LAUNCH DATE:
10/15/17
ENVIRONMENT:
Skype for Business
TARGET CUSTOMER:
- All current and future S4B customers who have need of a attendant console.
BENEFITS:
- Simple to use attendant console that allows user to see and interact with S4B users to help transfer calls.
- Make console operators more productive, efficient & satisfied.
- Complete your Lync / Skype for Business Enterprise Voice solution with minimal IT impact with 1 minute installation & zero additional servers.
- Select the Lync / Skype for Business Qualified or Optimized device of your choice to pair with Attendant Pro for zero compromise.
- Your key Lync / Skype for Business get the complete UC experience and functionality.
TECHNICAL SPECS:
Technical requirements needed to support this product
PRODUCT CAVEATS:
- None
PRICING:
SKU Numbers: AP-00-01 NRC: Monthly Pricing:
SUPPORTED PHONE MODELS:
N/A
ESCALATIONS PATH:
- Follow standard TSE escalation path