MS Teams Admin - Configure 911 Emergency Routing Policies - Notifications

Configure 911 Emergency Routing Policies - Notifications 

Important note: Notifications apply to both Direct Routing and Operator Connect

1. Configure the Global Calling Policy 

2. Configure the Notification mode to desired function: 

3. Apply Changes 

Configure 911 Emergency Routing Policies – Routing 

Important note: Routing polcies apply only to Direct Routing.

1. Configure the Global Routing Policy 

2. Enter your “933” translations and ”911” translations and set the PSTN usage to “Calltower PSTN”. 

   • 1933 Dial string with 933;1933 Dial Mask

   • 1911 Dial string with 911;1911 Dial Mask

3. Click on Save 

Note: “E911” and location configuration is covered in a separate document.