Cisco 78XX - Place A Call
Goal
The purpose of this article is to walk users through different ways to place calls with their Cisco 78XX series phone.
Resolution/Steps
Make Calls
Your Cisco IP Phone works just like a regular phone. But we make it easier for you to make calls.
Make a Call with the Speakerphone
Use your speakerphone for hands-free calling. Keep in mind that your coworkers might be able to hear your call too.
| Step 1 | Enter a number using the keypad. |
| Step 2 | Press Speakerphone  . |
Make a Call with a Headset
Use your headset for hands-free calling that won't disturb your coworker and gives you some privacy.
| Step 1 | Plug in a headset. |
| Step 2 | Enter a number using the keypad. |
| Step 3 | Press Headset  . |
Redial a Number
You can call the most recently dialed phone number.
| Step 1 | (Optional)Select a line. |
| Step 2 | Press Redial. |
Make a Call with a Speed-Dial Button
You can see all the speed-dial numbers that you add in the Self Care portal. Use the up and down buttons in the navigation cluster to scroll through your speed-dial numbers, then select a speed-dial number.
Set up speed-dial codes in CallTower Connect.
| Step 1 | Select the Speed Dials in the applications. |
| Step 2 | Select the Speed Dial number to call. |