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CallTower Solutions Center

Cisco HCS - Customized User Phone Wallpaper

Follow the steps below to add a customized wallpaper for a customer:

  1. Send a case to CCE with the the 800x480 png picture from the customer
  2. CCE will manually upload it to call manager then send the file name and location 
  3. Dev will add it to connect so that the customer will be able to assign it to a location 
    1. You can find instructions on how to add the wallpaper to the customer's location here: https://www.uc.solutions/Connect/Connect_Admin/003Configuration/004Locations/HCS-How_to_change_the_wallpaper_for_the_location 
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