Skip to main content
CallTower Solutions Center

Connect Admin - Numbers Available In A Company

Instructions

Log into the Admin Portal and navigate to the locations section. 

clipboard_e2ce677dcd59b2a539ff75815abe41a42.png    

After you select the location you want, select "DIDs” and then "DIDs".

clipboard_e3d74c0d12136807fc5b8b81ee961135c.png


clipboard_e4d2910869d31dfa687671ed87f5d1355.png

In this Window you will see the “status” column which shows you whether or not a DID is available for use.  
The Type column will how the DID designation.
PH = phone (Cisco Phone Number)
LY = Lync (Lync or Skype for Business Number) 
FA = Fax (Inbound Only Fax Number)
FO = Forwarding number (Used for Forwarding to another DID, usually used for Toll Free Numbers)
VS = Voice service (Reserved for Auto Attendant numbers and for your Voicemail Pilot Number)