CT Cloud Fax - Legacy Interfax

Sending Faxes Via email 

To send an eFax using email, just type into the “To” field:

1. 1(10 digit phone number you want to fax to)@fax.tc.
   Example: 18555001750@fax.tc

Note: You will need to add authorized users under Preferences >> Outgoing in the user portal.
Once added the user@domain user will be able to send outbound faxes from their email address. 

User Portal Settings

• To login to the User Portal:
  • Visit: https://secure.ctfaxcomplete.com.
  • Enter your username and password.
    • Username:  Your CTFax Complete number
    • Password:  Calltower1
    • Example:

•  To change your password:
  • Click on “PREFERENCES”
  • Click on “Change” under “General”
• Once the new screen appears, enter your “Old”, ”New”, “Confirm”, then “Save new password”.
• To send an eFax:
  • Click on “SEND FAX”
  • Enter the 10 digit fax number you want to send to in the “FaxNumber” field and click “Add”.  This will load the number into the “Recipients” box. 
    • Hint: You may add multiple numbers
  • There are 2 options to send an eFax; Attachment or Message.  You may choose one or the other, but not both.
    • Attachment:  Click “Upload a file to be faxed” and choose a local file.
    • Message:  Click the check box “Add the following text as a first page”, then type you message.
    • Click “Submit”:

• To add additional incoming eFax Complete recipients:
  • Click on “PREFERENCES”
  • Click on “Change” under “Fax Reception”

•   Enter the desired email address in the “Address to add” field, then click “Add”
  • Hint:  No need to click “Update”

•  To view emails you’ve sent:
  • Click on “FAX QUEUES”
  • Click on “Outbound Queue” 
     

•  To view emails you’ve sent:
  • Click on “FAX QUEUES”
  • Click on “Outbound Queue

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